Privacy Policy

1. Information Collection Protocols

We systematically collect three categories of information:

Personal Identifiers

We process personal information when you initiate contact, opt into our services, or submit website forms. This may include your full name, electronic mail address, contact number, and supplementary details you voluntarily submit.

Technical Parameters

Our systems automatically record technical data, including your IP address, browser specifications, device operating system, and website interaction metrics (including page navigation patterns and duration of visits).

Cookie Technology cookie

We implement cookies and comparable tracking mechanisms to enhance website functionality. Users retain the ability to modify cookie preferences via their respective browser settings.

2. Information Usage and Processing

We process your information for these purposes:

Service Implementation: Execute and oversee our technology services portfolio, encompassing software development, IT consultation, managed solutions, cloud computing architecture, cybersecurity measures, networking infrastructure, data analytics, and technical support operations.

Client Engagement: Facilitate timely responses to inquiries, provide comprehensive support services, and share pertinent updates and promotional communications regarding our service offerings.

Service Optimization: Leverage user feedback and analytical insights to enhance our digital presence, service delivery, and overall user experience.

Regulatory Adherence: Maintain compliance with legal frameworks while protecting organizational and user interests in matters of privacy, safety, and property.

3. Information Sharing Protocol

We maintain stringent controls over your personal information and enforce a no-sale policy. Your personal information remains protected and is only shared under specific circumstances:

Strategic Service Delivery: Select and verified third-party service providers may receive necessary data access solely to facilitate essential operational functions, particularly in cloud services and data storage operations.

Compliance Requirements: Information may be disclosed when mandated by legal authorities, court directives, or when necessary to protect organizational rights and security interests.

Business Evolution: Organizational transitions, including mergers, acquisitions, or business transfers, may necessitate the transfer of information as part of business assets, maintaining existing privacy commitments.

4. Protection Measures

Our organization employs industry-standard security protocols and safeguards to protect your personal information from unauthorized access, modification, disclosure, or destruction. We maintain rigorous security standards, but it is important to acknowledge that no digital transmission or storage method can guarantee absolute security against all potential vulnerabilities.

5. Individual Data Rights

We recognize and uphold your fundamental rights regarding your personal information:

Right to Access and Review: You may request comprehensive access to your personal information maintained in our systems.

Right to Correction: You may submit requests to amend any information that is inaccurate or incomplete.

Right to Deletion: You may request the removal of your personal information, subject to our legal retention requirements.

Right to Object: You may contest specific uses of your personal information.

Right to Data Portability: You may obtain and transfer your personal information in a structured, machine-readable format.

To exercise any of these rights, please initiate your request through support@smartssoft.com.

6. Cross-Border Data Processing

Our organization, headquartered in Ukraine, maintains the authority to process and transfer personal information across international borders, specifically to the United States and throughout the European Economic Area (EEA). All such transfers are executed in strict accordance with prevailing data protection regulations and incorporate robust safeguards to ensure data security.

7. External Website References

While our platform may reference or link to third-party websites, we maintain no oversight or responsibility for their privacy practices or content. We strongly recommend conducting due diligence by reviewing the respective privacy policies of these external platforms prior to disclosing any personal information.

8. Minor Protection Guidelines

We explicitly design and direct our services toward individuals aged 18 and above. Our systems actively avoid collecting information from minors, and we maintain protocols for swift removal of any inadvertently collected youth data. Should you identify potential violations, please initiate immediate contact.

9. Policy Amendments

This Privacy Policy remains subject to periodic updates and modifications. All revisions will be published on this platform with corresponding effective dates. We advise regular review of this document to maintain awareness of any material changes.

10.Contact Information

For inquiries regarding this Privacy Policy or our data handling practices, please reach us at:

SMART SOFT SOLUTIONS, LLC

Identification code of the legal entity 45390681

Ukraine, 01104, Kyiv, Podvysotskoho Profesora St., building 14

tel. +38 096 186 36 50

support@smartssoft.com

Your use of our services indicates acceptance of this Privacy Policy. We require that you review and fully comprehend its contents.